Terms and Conditions

Effective Date: December 1, 2024

Welcome to Zohal Academy!

By using our services, you agree to comply with the following Terms and Conditions. Please read these carefully before subscribing to our online education platform. If you have any questions, contact us at [email protected].

1. General Information

  1. Zohal Academy is an online education platform offering tutoring services worldwide from our headquarters in Canada.
  2. These Terms and Conditions govern your use of our website, services, and any subscriptions. By subscribing or accessing our platform, you agree to these terms.
  3. Zohal Academy reserves the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on our website.

2. Eligibility

  1. You must be at least 16 years old or have the consent of a legal guardian to register, subscribe, and use our services.
  2. By subscribing, you confirm that all information provided during registration is accurate and up-to-date.

3. Subscription Fees and Payments

  1. Zohal Academy offers subscription-based services with pricing options that vary depending on the selected courses and programs.
  2. All payments must be made in full at the time of subscription. We accept payments through secure payment processors, including credit cards, debit cards, and other approved payment methods listed on our website.
  3. Subscription fees are subject to applicable taxes, in compliance with Canadian regulations.
  4. All fees are non-refundable, including cases of missed classes, technical issues on the user's end, or cancellations after the subscription period begins.

4. No Refund Policy

  1. All sales and subscriptions are final.
  2. Zohal Academy maintains a strict No Refund Policy, regardless of the reason, including but not limited to:
    • Change of mind.
    • Dissatisfaction with the service after the subscription period begins.
    • Failure to utilize the services during the subscription period.

5. Access and Usage

  1. Subscribers are responsible for ensuring they have reliable internet access and compatible devices to attend online sessions.
  2. Sharing login credentials with others or unauthorized use of your account is strictly prohibited and may result in account termination without a refund.
  3. Zohal Academy reserves the right to modify course content, schedules, or instructors as needed to improve the quality of service.

6. Privacy Policy

  1. By subscribing to our services, you agree to our collection, use, and storage of personal information in compliance with Canadian privacy laws.
  2. Your data will only be used to provide and improve our services, process payments, and communicate with you.
  3. We will never sell or share your personal information with third parties without your consent unless required by law.

7. Cancellation Policy

  1. Subscribers may cancel their subscriptions at any time by contacting our support team. However, no refunds will be issued for unused portions of the subscription.
  2. Cancellation will prevent automatic renewal of the subscription for the next billing cycle.

8. Code of Conduct

  1. Subscribers must conduct themselves respectfully and appropriately during all interactions with Zohal Academy staff and other students.
  2. Any behavior deemed disruptive, disrespectful, or inappropriate may result in immediate account suspension or termination without refund.

9. Intellectual Property

  1. All course materials, content, and resources provided by Zohal Academy are protected by copyright and other intellectual property laws.
  2. Subscribers may not copy, distribute, or share any course materials without explicit written permission from Zohal Academy.

10. Liability Disclaimer

  1. Zohal Academy provides its services on an "as is" and "as available" basis. We make no guarantees regarding the outcomes of our educational programs.
  2. Zohal Academy is not responsible for any technical difficulties, interruptions, or delays caused by third-party services or issues beyond our control.